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Lisa Designer

"QueTools has greatly reduced business interuptions by allowing my clients to update their website content hassel free.

Not only does this allow my business to focus more on technology related developments, but also allows my clients to take full control over their public web image whenever they please."

- Ben Noy, Bnoyzy Digital Solutions

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Use Case

"Lisa runs a small team of designers and has been turning down work because her team don't have the experience in providing digital services."

This is something we see a lot of-- established businesses that already have great working relationships with their clients, and then get asked to produce something thats just not in their skill-set. When you run into this situation you've got a couple of choices:

  1. Hire someone who knows how to do the work, and expand your business. This usually gets ruled out right away, the immediate increase in cost plus the nagging question of whether other clients would even be interested in the service you're about to add to your repitoir makes this an expensive and risky endevour. 
  2. Turn down the work. This isn't an ideal outcome, but at least it frees you to concentrate on what you're meant to be concentrating on. Going down this road means you're burning potential future connections, improved relationships with your clients, and potential reimbursement for the lead. 
  3. Find a partner company that does the same work and pass it on to them. At a glance this seems like a good idea-- you can trade the contact for favourable rates and discounts for your clients that will continue to keep them with you. The problem arises when your client now has to start talking to two different companies to communicate the same information, and what assurances do you have that your client isn't just going to go to them later on for some work that you DO want to do?

Enter QueTools-- Lisa's Digital Services Partner:

Lisa can sign up to QueTools safe in the notion that she will remain the primary contact for her clients. In this case the QueTools team will instruct Lisa on how to collect the required information to build her clients products, and supply her with any assistance during this process. Lisa's design team will already be able to provide the design aspects of her clients websites and marketing materials, so all she needs is the build and technological side. Lisa will receive a base pricing guide when she signs up, outling the fixed price services that she might need.

When quoting on projects she simply factors in the QueTools guaranteed timeline and build cost. 

Because Lisa wishes QueTools to remain a silent partner, she asks the QueTools team to teach one of her staff members how to use QueTools, and how to support her own clients using QueTools. Any correspondence between her clients and the QueTools team will be CC'd to her to make sure she is always aware what is going on and can provide the best assistance to her clients possible.

As an added bonus, Lisa's design team now receives a monthly payment on the QueTools subscription fees as well, allowing her to dedicate more time to better supporting her clients.

Lisa's Benefits from becoming a QueTools agency include: 

Increased earning potential. Improved client relationships. Extra revenue streams.

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